Contacting Us by Email

We are happy to answer queries on products, orders, the website and anything else at customerservices@shop.realmadrid.com

We endeavor to respond to all emails within 24 hours.

Contacting Us by Phone

If you'd like to speak to one of our friendly advisors, please contact us on one of the below numbers:

• Customers within the USA: 1-844-505-5302
• Customers outside the USA: +44 (0) 330 222 0381

Spanish speakers available / Servicio de atención telefónica en Español

Our opening times are 8am to 8pm GMT (UK time) Monday-Friday and 9am to 4pm at weekends. Outside of these hours, please send us an email and we'll get back to you swiftly.

Chistmas & New Year Opening Hours

Christmas Day - Closed

Boxing Day - Closed

New Years Day - Closed

Contacting Us by Post

You can of course write to our team at any time using the address below:

The Official Real Madrid Online Store

Greengate

Manchester

United Kingdom

M24 1FD