Contacting Us by Email
We are happy to answer queries on products, orders, the website and anything else at customerservices@shop.realmadrid.com
We endeavor to respond to all emails within 24 hours.
Contacting Us by Phone
If you'd like to speak to one of our friendly advisors, please contact us on one of the below numbers:
Spanish speakers available / Servicio de atención telefónica en Español
Our opening times are 8am to 8pm GMT (UK time) Monday-Friday and 9am to 4pm at weekends. Outside of these hours, please send us an email and we'll get back to you swiftly.
Chistmas & New Year Opening Hours
Christmas Day - Closed
Boxing Day - Closed
New Years Day - Closed
Contacting Us by Post
You can of course write to our team at any time using the address below:
The Official Real Madrid Online Store
Greengate
Manchester
United Kingdom
M24 1FD