The Real Madrid Online Store at shop.realmadrid.com is operated under licence by Fanatics.
Contacting Us by Email
We are happy to answer queries on products, orders and anything else about the online store at the below address:
customerservices@shop.realmadrid.com
We endeavour to respond to all emails within 24 hours.
Contacting Us by Phone
If you'd like to speak to one of our friendly advisors, please contact us on +44 (0)33 0222 0381.
Our opening times are 8am to 8pm Monday-Friday and 9am to 4pm at weekends. Outside of these hours, please send us an email and we'll get back to you swiftly.
Contacting Us by Post
You can of course write to our team at any time using the address below:
The Real Madrid Official Online Store
c/o Fanatics
Greengate
Manchester
United Kingdom
M24 1FD
Club Enquiries & Tickets
For general club enquiries and anything to do with tickets please use the relevant contact details on the main club site.