TERMS AND CONDITIONS OF THE PROMOTION “London Trip Giveaway – Real Madrid Official Store”

Accessing and purchasing the products indicated during the promotion period implies full acceptance of these Terms and Conditions.

1. CAMPAIGN NAME

"London Trip Giveaway – Real Madrid Official Store" (hereinafter, the "Promotion").

2. TERRITORY OF VALIDITY OF THE PROMOTION

The Promotion is valid exclusively for purchases made during the Promotional Period in the following official Real Madrid stores located in Madrid:

a)    Bernabéu Official Store (Santiago Bernabéu Stadium)

b)    El Carmen Store (Calle El Carmen, Madrid)

c)     Gran Vía Store (Calle Gran Vía, Madrid)

d)    Castellana Store (Madrid), from its opening to the public

3. ELIGIBILITY REQUIREMENTS

3.1. Eligible participants

The Promotion is open to all persons over 18 years of age who meet the requirements set out in these Terms and Conditions and who purchase the participating products during the Promotion period.

3.2. Personal and non-transferable nature

Participation is personal and non-transferable. Each participant must be the same person who made the purchase. The assignment of rights to third parties is not permitted.

3.3. In-store purchases

Purchases made in a physical store require the participant to complete the following steps:

a)    Scan the QR code available at the store's point of sale.

b)    Complete the registration through the Easypromos platform (https://www.easypromosapp.com):

i)      If you are a Madridista member: log in with your registered account.

ii)     If you are not a Madridista member: register by providing the requested data (full name, email address, telephone number).

c)     Upload a clear copy of the purchase receipt that includes the participating products. This action validates participation in the giveaway.

d)    The winner will be randomly selected through the Easypromos platform.

3.4. Entry system according to Madridista membership type

The number of entries in the giveaway is counted according to the participant's type of Madridista membership:

a)    Madridista or non-member of the Madridista community: 1 entry per purchase made

b)    Madridista Premium and Junior: 2 entries per purchase made

c)     Club Members (Socios) and Madridista Platinum: 3 entries per purchase made

4. PARTICIPATING PRODUCTS

4.1. Product eligibility

Only the official Real Madrid products included in the following official list are valid. These are the ONLY products that will give the right to participate in the giveaway. Each product is identified by its Supplier Art Code (for physical stores).

ADIDAS Y-3 2014/15 COLLECTION – BRING BACK 14

1.     Style RMCFMT1507 | Art Code KF4243 - Mens Bring Back 14 Third Shirt Black

2.     Style RMCFMS0531 | Art Code KF4244 - Mens Bring Back 14 Track Top Black

3.     Style RMCFMP0392 | Art Code KF4245 - Mens Bring Back 14 Track Pant Black

4.     Style RMCFMT1508 | Art Code KF4269 - Mens Bring Back 14 Long Sleeve Shirt Black

 

4.2. Minimum purchase requirement

Only purchases that include AT LEAST TWO (2) PRODUCTS from the above list (section 4.1) in a single purchase will give the right to participate in the giveaway.

Purchases that include fewer than two (2) of the products specified in the official list will not generate an entry, even if they include other kit items or Real Madrid Official Store products.

4.3. Identification of participating products

Participating products are identified by their Supplier Art Code (for identification in physical stores and validation of purchases at the point of sale).

If in doubt as to whether a product is a participating product, please consult the staff at the physical store.

 

4.4. Changes to the product list

LEGENDS HOSPITALITY reserves the right to make changes to the list of participating products during the Promotion period, without affecting the rights already acquired by participants who made valid purchases before the publication of the correction.

Any change will be communicated in advance through the Real Madrid Official Store website and will be valid from the date the update is published.

5. PROMOTION ORGANIZER

5.1. Responsible entity

The Promotion is organized by:

Company: LEGENDS HOSPITALITY ESPAÑA S.L.U.

Tax ID (CIF): B88644299

Registered address: C/ Poeta Joan Maragall 1, 15, 28020 Madrid (Spain)

Contact email: customerservices@shop.realmadrid.com

6. DURATION OF THE PROMOTION

6.1. Start date and time: 5 November 2026, from the opening of the El Carmen and Gran Vía stores; 11 November 2026, from the opening of the Bernabéu Official Store; and, in the Castellana Store, from its opening to the public, which will be announced through the Real Madrid Official Store website

 

6.2. End date and time: 22 November 2026 at 23:59 (CET / Central European Time zone)

7. DESCRIPTION OF THE PRIZE

7.1. Nature of the prize

The prize consists of a trip from Madrid to London for two (2) people (the winner and a companion over 18 years of age) to attend the UEFA Champions League league-phase match between Arsenal F.C. and Real Madrid C.F. to be played at the Emirates Stadium, on the date finally determined by UEFA, and will include, for the two people: a) a round-trip flight Madrid–London, departing from and arriving at Adolfo Suárez Madrid-Barajas Airport; b) one (1) night of accommodation in London at the hotel determined by LEGENDS HOSPITALITY ESPAÑA S.L.U. for that purpose;  c) dinner on the day of arrival in London and breakfast, lunch and dinner on match day; d) transfers in London from the airport to the hotel, from the hotel to the stadium on match day and from the stadium to the airport; and e) a ticket for the match. Any other expense not expressly included (including, by way of example and without limitation, travel to Adolfo Suárez Madrid-Barajas Airport on the day of departure and from that airport after the return, any meals or transfers not provided for, insurance, the processing and cost of visas or travel authorizations, and personal expenses) will be borne by the winner and their companion. The prize is assigned to LEGENDS HOSPITALITY ESPAÑA S.L.U. by Adidas España, S.A. for the purposes of the Promotion and is managed and delivered by LEGENDS HOSPITALITY ESPAÑA S.L.U.

7.2. Quantity and distribution of the prize

Total number of winners: 1 winner

Prize per winner: The winner will receive the trip described in sections 7.1 and 7.3 for two (2) people: the winner and one (1) companion over 18 years of age.

7.3. Match and approximate date

The match will be played at the Emirates Stadium (London) on 9 December 2026 at 20:00 (London time), unless the UEFA Champions League changes the calendar. Departure from Madrid is scheduled for 8 December 2026 and the return for the night of 9 to 10 December 2026, once the match has ended. The final departure and return dates and times of the trip will be communicated to the winner once they are officially confirmed.

7.4. Restrictions on the prize

a)    The prize is non-transferable and may not be assigned to third parties, without prejudice to the designation of the companion in accordance with section 7.2.

b)    The prize may not be exchanged for cash or for its equivalent value.

c)     If the winner is unable to attend the event or renounces the prize, including where the date of the match or the trip changes from that indicated in section 7.3, the prize will be awarded to the next reserve winner in order of draw, in accordance with section 8.2, provided that the notice available allows the travel tickets, reservations and match tickets to be issued in their name. A winner who is unable to attend or who renounces will not be entitled to any alternative or compensation, without prejudice to the provisions of section 13.2 for cases where the event cannot be held or the prize cannot be delivered.

7.5. Event access requirements

Tickets will be named and will require identity verification (national ID (DNI), passport or equivalent document) at the stadium gate. The winner and their companion are responsible for holding the documentation necessary to access the event. If the identity of the ticket holder cannot be verified, access will be denied.

The winner and their companion are responsible for holding a valid passport and any visa, travel authorization (including, where applicable, the UK Electronic Travel Authorisation, ETA) or documentation required to enter the United Kingdom, as well as for complying with the applicable health and security requirements. The costs of processing such visas, authorizations and documentation will be borne by the winner and their companion.

8. SELECTION OF THE WINNER

8.1. Selection method 

For purchases made in a physical store, the winner will be chosen completely at random through the Easypromos platform (https://www.easypromosapp.com), which will issue the corresponding certificate of validity of the draw. The draw will be carried out by authorized LEGENDS HOSPITALITY personnel, who will keep a record of the process and the result.

Date and time of the draw: 23 November 2026 at 12:00 (CET / Central European Time zone)

8.2. Winner and reserve winners

The following will be selected in the draw, in order of draw:

a) 1 main winner b) 50 reserve winners

Each reserve winner will be contacted, in order of draw, only if the main winner does not accept the prize within the established period (section 9.2), expressly rejects it, is unable to attend or renounces in accordance with section 7.4 c), or is excluded in accordance with these Terms and Conditions.

8.3. Validity of entries

Only entries that meet all the criteria set out above in these Terms and Conditions and that have not subsequently been returned or cancelled under the terms of section 11.4 will be considered valid. Any entry that does not meet the requirements will be automatically excluded from the draw.

9. COMMUNICATION WITH THE WINNER

9.1. Method of contact

The winner will be contacted by the following means (in this order of preference):

a)    Email sent to the email address provided at the time of purchase or registration

b)    Telephone call to the number provided

9.2. Deadline to accept the prize

The winner will have a period of 24 HOURS (one calendar day) from the first successful contact (email read or call answered) to explicitly accept the prize.

9.3. Procedure if the winner does not respond

If the winner does not respond within 24 hours of the sending of the first communication email (the “Initial Period”):

a)    Up to 3 additional contact attempts will be made during the twenty-four (24) hours following the end of the Initial Period (the “Additional Period”), through the different means available (email, telephone).

b)    If there is no response after these attempts, the first reserve winner, in order of draw in accordance with section 8.2, will be contacted and will have twenty-four (24) hours from the communication to expressly confirm acceptance of the prize.

c)     This procedure will be repeated with the successive reserve winners, in order of draw, until one of them accepts the prize or the list is exhausted.

d)    If, after exhausting this procedure, there is no valid winner, the prize will be considered unclaimed and the Promotion will end without that prize being awarded

10. TAXATION AND TAX WITHHOLDINGS

10.1. Applicable legislation

The prize of this Promotion is subject to Law 35/2006 of 28 November on Personal Income Tax (IRPF), and Royal Decree 439/2007 of 30 March approving the Personal Income Tax Regulations. In accordance with that legislation, as the prize is a prize in kind with a value exceeding 300 euros, LEGENDS HOSPITALITY ESPAÑA S.L.U. will make the mandatory payment on account of IRPF to the Spanish Tax Agency (Agencia Tributaria), equal to 19% of the acquisition value or cost of the prize for LEGENDS HOSPITALITY ESPAÑA S.L.U., increased by 20%. The full value of the prize, including the part corresponding to the companion, will be attributed to the winner, who must include in the general taxable base of their IRPF return the valuation of the prize plus the payment on account made. LEGENDS HOSPITALITY ESPAÑA S.L.U. will provide the winner with the necessary tax documentation.

11. ADDITIONAL RESTRICTIONS AND CONDITIONS

11.1. Personal participation

Participation in the Promotion is personal and non-transferable. Each person may participate only as a buyer/registered participant. Duplicate registrations are not permitted.

11.2. Right to modify or cancel the Promotion

LEGENDS HOSPITALITY ESPAÑA S.L.U. reserves the right to modify, suspend or cancel the Promotion at any time for justified reasons (including, but not limited to, force majeure, technical problems, or legal or security reasons). In such a case, participants will be informed as soon as possible.

11.3. Cancellation of fraudulent entries

LEGENDS HOSPITALITY reserves the right to cancel any entry that is identified as suspicious or fraudulent. The following is considered fraud:

a)    Registration with false or incomplete personal data

b)    Multiple entries from the same person using different identities or data

c)     Manipulation or falsification of purchase receipts

d)    Information subsequently verified as false

e)    Unauthorized access to systems or hacking attempts

f)      Use of software or tools to manipulate the draw systems

In case of suspected fraud or misuse, the organization may exclude the affected entry after a reasonable verification of the facts.

11.4. Returns and cancellations of products

If a participant returns or cancels, in whole or in part, the products that generated their entry in the giveaway, such that the purchase no longer includes at least two (2) participating products in accordance with section 4.2:

a) The entry or entries arising from that purchase will be invalidated immediately

b) If the return occurs BEFORE the draw: The entry simply does not enter the selection

c) If the return occurs AFTER the person has been selected as the winner: The next reserve winner will be contacted in accordance with section 8.2.

The replacement of a participating product with an identical one due to lack of conformity will not be considered a return for these purposes and will not affect the entry or the status of winner.

d) If the return occurs AFTER the winner has accepted and received the prize: The participant will keep the prize (in accordance with the purchase conditions of the receipt), but LEGENDS HOSPITALITY reserves the right to claim the equivalent value of the prize under applicable law.

11.5. Use of winners' data for advertising purposes

Any use of the winners' data for advertising and promotional purposes in the media, social networks and marketing channels will require the express and specific consent of those winners, and their refusal will not affect the delivery of the prize.

11.6. Changes to the Terms and Conditions

LEGENDS HOSPITALITY reserves the right to introduce changes or corrections to these Terms and Conditions provided that they do not affect the rights already acquired by participants or alter the essential conditions of the Promotion. Any modification will be communicated through the Real Madrid Official Store website with sufficient notice. Changes will not be retroactive and will not affect entries already made.

12. PERSONAL DATA PROTECTION (GDPR)

12.1. Data controller

The data controller responsible for the processing of personal data is LEGENDS HOSPITALITY ESPAÑA S.L.U.

12.2. Legal basis for processing

Your personal data is processed for the performance of the contract arising from your participation in the Promotion.

12.3. Purpose of processing

The data will be used exclusively for:

a)    Management and administration of the Promotion

b)    Random selection of the winner

c)     Contact and communication with winners

d)    Delivery of the prize

e)    Compliance with tax and legal obligations

For the delivery of the prize and the management of the trip, the following data will be requested from the winner and their companion: full name, date of birth, nationality, a copy of a valid passport and, where applicable, the UK Electronic Travel Authorisation (ETA). The winner must inform their companion of the content of this section 12 before providing their data, which will be processed by LEGENDS HOSPITALITY ESPAÑA S.L.U. for the purposes and under the terms described herein.

12.4. Recipients of the data

Your personal data may be shared with:

a)    Giveaway platforms (Easypromos) - acting as data processor;

b)    Providers of the services included in the prize (airlines, hotels and transfer companies), as well as the clubs and entities organizing the match, to the extent necessary to issue the named travel tickets, reservations and match tickets for the winner and their companion. Some of these recipients may be located in the United Kingdom;

c)     Tax and administrative authorities where required by law.

12.5. Retention period

Personal data will be kept for 12 months after the end of the Promotion, unless tax legislation requires a longer retention period (maximum 6 years under tax regulations).

12.6. Participant's rights

In accordance with Regulation (EU) 2016/679 (GDPR), you have the right to:

a)    Right of access: Access your personal data

b)    Right to rectification: Correct inaccurate data

c)     Right to erasure: Request the deletion of your data (except where there are legal obligations)

d)    Right to object: Object to the processing of your data

e)    Right to data portability: Receive your data in a structured format

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD)

To exercise these rights, contact: customerservices@shop.realmadrid.com

12.7. Data Protection Officer

For matters related to data protection, you can contact the Data Protection Officer of LEGENDS HOSPITALITY at: dataprivacy@shop.realmadrid.com

13. CIVIL LIABILITY AND LIMITATIONS

13.1. Cases not covered

Without prejudice to the liability that legally corresponds to it for causes attributable to it, LEGENDS HOSPITALITY ESPAÑA S.L.U. will NOT be liable for:

a)    Cancellation, suspension or postponement of the UEFA Champions League match that is the subject of the prize

b)    Inability of LEGENDS HOSPITALITY ESPAÑA S.L.U. to provide the tickets or the trip services for reasons beyond its control

c)     Technical errors on the Easypromos platform

d)    Failures in communication systems (email not delivered, call not completed)

e)    The winner's inability to attend the event

f)      Denial of access to the stadium for failure to meet security or identity verification requirements

g)    Cancellations, delays or incidents affecting the flights, accommodation or other services provided by third parties included in the trip

h)    Denial of entry or boarding due to lack of valid documentation of the winner or their companion

13.2. Procedure in case of impossibility to deliver the prize

If the event cannot be held or LEGENDS HOSPITALITY ESPAÑA S.L.U. cannot deliver the prize due to force majeure:

a)    An alternative prize of equivalent value will be offered to the winner (if possible)

b)    Failing that, a refund of the equivalent economic value of the prize will be offered

c)     Any other option will be agreed between the parties

14. GOVERNING LAW AND JURISDICTION

14.1. Applicable legislation

These Terms and Conditions are governed by Spanish law, in particular by Law 34/1988 of 11 November, the General Advertising Law (Ley General de Publicidad).

14.2. Competent jurisdiction

As a general rule, for any dispute, claim or litigation arising from the Promotion, the parties submit to the Courts and Tribunals of the city of Madrid (Spain). Notwithstanding the foregoing, where the participant has the status of consumer and user, the Courts and Tribunals that are legally competent under the applicable regulations will have jurisdiction, without prejudice to the rights to which they are entitled.

15. ROLES AND RESPONSIBILITIES OF THE PARTIES

15.1. LEGENDS HOSPITALITY ESPAÑA S.L.U.

Acts as ORGANIZER of the Promotion. It is responsible for:

a)    Administrative and technical management of the giveaway

b)    Compliance with legal regulations

c)     Contact with winners

d)    Management of tax withholdings

e)    Management and delivery of the prize (trip and tickets) to the winner

15.2. Adidas España, S.A.

Adidas España, S.A., with Tax ID (NIF) A28788909, acts as PRIZE ASSIGNOR: it assigns to LEGENDS HOSPITALITY ESPAÑA S.L.U. the prize of the Promotion (trip and tickets) to be drawn among the participants. LEGENDS HOSPITALITY ESPAÑA S.L.U. is solely responsible for the organization of the Promotion and for the management and delivery of the prize to the winner.

16. LEGAL COMPLIANCE AND AUTHORIZATION

The Promotion has been designed in accordance with applicable Spanish law, including advertising regulations, data protection regulations and, where applicable, any relevant tax regulations.

FINAL PROVISION

Any matter not covered by these Terms and Conditions will be resolved in accordance with the Spanish legislation in force. In the event of any incompatibility between a clause and the law, the applicable legislation will prevail, without affecting the validity of the remaining clauses.

Document generated: 3 November 2026

For queries or claims: customerservices@shop.realmadrid.com